Organisational Development

Applied Management Cybernetics.

Developing your organisation and its people holistically and systematically, along the trilogy of strategy, structure and culture.
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General Management Model

Management made in St Gallen.

Manage Complexity

  • Overcoming Complexity through effectiveness.
  • Transforming resources into results through Right and Good management.
OS

One Management OS

  • Making organisations and people effective through our Management Operating System.
  • Alignment of mission, resources, and performance.
Leadership

Management Made Easy

  • Malik Management Systems® providing frameworks for navigating change.
  • Enabling coordination, and fostering self-organisation.

How it works.

The Malik General Management Model (GMM®)

  • Holistic framework connecting all subsystems of strategy, structure, culture, governance, and environment – applicable to any organisation, regardless of size or complexity.
  • Equips managers to act as true generalists, integrating specialist knowledge to ensure effective, error-free guidance and navigation.
General Management Model

Strategy

Central Performance Controls® (CPC®) as the essential variables for the survival and viability of an organisation.

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Strategy

Central Performance Controls® (CPC®) capture the essential variables that determine an organisation’s viability, much like vital signs in biology. They provide leaders with a reliable compass for steering through uncertainty, ensuring focus on the factors that truly drive survival, resilience, and long-term strategic success.

CPCs - Central Performance Controls®

Structure

Viable System Model® (VSM®) as a framework for diagnosing and designing organisations as self-regulating, adaptive systems.

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Structure

The Viable System Model® (VSM®) conceptualises organisations as adaptive, self-regulating systems. By mirroring the way living systems sustain themselves, it ensures resilience under complexity, enabling businesses to integrate diverse functions, balance autonomy with coherence, and create structures capable of thriving in volatile environments.

VSM Viable System Model

Culture

The Six Principles of Effective Leadership® as a solid foundation for developing successful organisations or for leaders to enhance their own effectiveness.

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Culture

The Six Principles of Effective Leadership® provide a robust framework for building trust, responsibility, and focus on results. They anchor culture in professionalism and clarity of purpose, empowering leaders to create resilient organisations where positive thinking and concentrated effort generate sustainable performance and long-term effectiveness.

6 principles of effective management

Executives

The Malik Standard Model of Managerial Effectiveness® (or“management wheel”) outlines the core principles, tasks, tools, communication and responsibilities needed for effective management.

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Executives

The Malik Standard Model of Managerial Effectiveness®—often called the “management wheel”—equips executives with proven principles, tools, and practices to transform intent into results. It fosters clarity on roles, communication, and priorities, ensuring leaders at all levels can act effectively, align strategy with execution, and embed accountability across the organisation.

Management Wheel of Effectiveness®

Impact Cases

Organisational Development
Organisational Development
A modern, automated factory assembly line with machinery and conveyor belts. The space is bright, efficient, and organized, conveying a sense of high-tech production.
Scaling with Structure

A fast-growing cloud provider faced inefficiencies from siloed teams. pims.ai introduced a unified operating model with VSM®, clarifying accountability and improving collaboration — unlocking scalability, speed, and consistent service delivery across the organisation.

Organisational Development
Organisational Development
A sleek black car with illuminated headlights is partially visible in a dark setting, exuding a futuristic and mysterious ambiance.
Resetting Premium Positioning

A luxury carmaker was losing its premium edge. pims.ai applied Malik Management Systems®, resetting strategy, structure, and culture to clarify brand priorities, streamline decisions, and reinforce leadership discipline to restore premium positioning.

Organisational Development
Organisational Development
A scientist in a cleanroom suit analyzes data on dual monitors in a high-tech laboratory, with a microscope and advanced equipment nearby, creating a focused and sterile atmosphere.
Restructuring for Resilience

A healthcare organisation needed to improve care and efficiency. pims.ai applied General Management and VSM® models, aligning KPIs, boosting resource use, and fostering accountability — building agility and long-term sustainability across the organisation.

Go left
go right

The Viable System Model that we have been using for years has not only effected highly efficient changes but has also become our managers’ everyday armamentarium.

CEO of a family-owned global technology group, Germany

Ready to build a truly viable organisation?

Whether you want to get a demo of our apps, or learn more about our tools and methods, our team of experts is ready to assist.

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Transformation & Change

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Leadership Readiness

  • In-house alignment & enablement of your organisation’s management processes
  • Supporting executive leadership growth
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