The Value Map plots relative quality against relative price, with the Fair Value Line showing how customers trade off cost and quality. Positioned below the line, you deliver superior value; above it, inferior. A clear benchmark for pricing power and competitiveness.
The Attribute Chart compares customer buying criteria by importance and performance. It highlights where improvements will have the biggest impact, where to maintain strengths, and where to cut unnecessary effort. A direct guide to focus resources where customers care most.