
PIMS® is not survey research or static market data. It is a living empirical system proven over 60 years to explain why some businesses outperform and how performance can be improved.
From the origins at General Electric in the 1960s to a global leader today.


PIMS® began in the 1960s at General Electric as a large-scale empirical study of what drives business success. Over decades, it expanded into the world’s most comprehensive SBU-level database, uncovering the causal links between strategy and performance and establishing enduring “laws of the marketplace” that guide modern strategic decision-making.
We embrace the highest standards of scientific inquiry, rooting our work in evidence, data and rigourous analysis.
Built on the work of Harvard, Cambridge and PIMS, pims.ai combines statistics, machine learning and AI to quantify strategy as a science, uncovering universal performance laws with Benchmarking 4.0® and Customer Value Analysis® at its core. Drawing on St Gallen systemic management and cybernetics, it enables reliable navigation of complexity and organisational transformation.