Operational Excellence

Phases and Steps.

Phases and



  • Introduction
  • Outline timetable andwalk-through of data entry form & glossary


    Data assembly

  • Assemble initial data with support from PIMS consultants


Data review

  • Review / verify data gathered based on feedback from PIMS consultants


    Final data set

  • Submit final data


    Results Workshop

  • Present and discuss the findings
  • Draw inferences and set up action plans


Objectives and Benefits

Scientific diagnosis and prescription for each participant, based on best possible real world comparisons; Optimise performance across the supply chain; Maintain confidentiality; Link to implementation.

Science and Methods

Collect performance metrics and drivers; Research to define meaningful complexity indices by area and other intrinsic drivers; Compare plant to look-alikes and local peers using waterfall to drill down.

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