Customer preference

• 

  Benchmarking, Customer Value Analysis, CVA

  The raison d’être of your enterprise is to provide customer value: so how are you doing?

  Continue reading
• 

  Benchmarking, Customer Value Analysis, CVA

  The Meaning and Value of Customer Value

  Continue reading
• 

  Benchmarking

  The case for evidence-based strategy in the latest crisis

  Continue reading